mail from mainframe, the French letter "é" is getting converted to ©.

[Suman S]

Hi Everyone,

I'm currently facing an issue and need advice.

While sending one mail to multiple customers, from Mainframe, in the Recipient mailbox, the French letter "é" is getting converted to ©

é ---> ©

Please advise how to handle this.

[Suman S]

The below conversion is taking place -- prépayé --->    pr©pay©

JCL - mail from mainframe.jpg

Outlook email from mainframe.jpg

Anybody any idea, how can I STOP this conversion to happen while the Mail is coming from Mainframe to Outlook Mailbox?

[Robert Sample]

You'll need to look into which code page you need. Then you'll need to move your email text from instream into a data set with that code page.

[Suman S]

Hi Robert - when you say "look in to code page", how do I do that?

[Robert Sample]

Your best bet will be to talk to whoever developed that OPSGS3B program to get help. IBM mainframes, like most computers these days, supports the use of different language sets (which are called code pages). There is a French code page, a standard English code page, and a number of variations of English code pages.

[Suman S]

OPSGS3B is incapable to accept ant UTF-8 data. It is unable to STOP the conversion of that letter. So, have shared the situation with the customer,

1) if they are fine with this spelling mistake

2) second option is to avoid the language flag and send English mail body to all the dealers

Seems we have to take the second option of English only.