Mainframe MQ System programmer

[Job Postings]

Introduction
We build phenomenal products that our customers rely on so it’s important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether it’s our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.

Your Role and Responsibilities
As a Mainframe MQ System programmer, you are responsible to provide technical support for Mainframe MQ with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You are responsible to maintain overall Service Level Management process and Service Levels, as well as building on the Process maturity during the transformation.
You will be self-motivated and willing to learn about new technologies, vendors, and IBM / client environments. Solving problem and network skills are required. You will be a team player with proven communication skills, and that is willing to work with other teammates to aid / support to both our internal and external clients.

Responsibilities:
IMS and MQ Product Upgrade.
Ordering of Products through company designed software (SOS and MOM)
Monitoring Chat room for issues related to IMS-MQ
Checking System Log in case of failure
Installing/upgrading sub products related to IMS & MQ like Classic Federation/IMS Connect/IMF etc
Adding printers using CA ETM
Performing OSAC Audits on a yearly basis.
Participate in capacity planning and systems configurations.
Configure and administer IBM z/OS mainframe MQSeries and CICS TS software.
Adding IMS Display Terminals and Printers and attend Change Review Meetings
Setting up new IMS & MQ regions requested by client
Early code installations for IMS and MQ regions
Setting up SSL for MQ and CSL for IMS.
Installing/upgrading sub products related to IMS & MQ like Classic Federation/IMS Connect/IMF etc
Define/Alter/Delete of MQ objects as requested by the account.
Defining and maintaining the Service Levels across all vendors.
Install and maintain MQ and CICS and related software, making use of the Citi’s SSMF infrastructure.
Maintain and modify the MQ and CICS related system parameters (tables, JCL, etc.) to allow the efficient running of applications.
Participate in Disaster Recovery planning and tests as scheduled.
Support for technical consultation and inquiries from the other IT technical teams.
Evaluating and managing the Service Level Performance procedure
Recommending Service Level improvements & Get to green plans for missed Service Level Agreements Service Level agreement recovery

Required Technical and Professional Expertise
Minimum 8+ years of Mainframe MQ System Programming.
Proficient in mainframe MQSeries systems administrator.
Prior experience in supporting a 24*7 high value operation, where there is a rapid rate of technical change, but reliability is mandatory, hence adherence to change control disciplines is a necessity. Experienced preferably to have been obtained in a major financial institution.
Experience of challenging problem solving and provide in depth analysis of new technical features and software.
Expertise in performing service level review, reviewing service improvement plan results, Internal / external review of service level performance
Validated understanding of external review of service level performance
Ability to setup meetings required during execution and review of service improvement plan
Proven expertise in reporting requirements and contractually defined service level performance report

Preferred Technical and Professional Expertise
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications

About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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