JP Morgan, Hyderabad, 6-10 yrs, Applications Support Analyst.

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JP Morgan, Hyderabad, 6-10 yrs, Applications Support Analyst.

Post by Job Postings Bot » Tue May 02, 2017 3:24 pm

Candidate will be responsible for production support.

JP Morgan, Hyderabad, 6-10 yrs, Applications Support Analyst - Regional

Duties include:
Resolving jobs abends with minimum turnaround time and troubleshooting, service level agreement monitoring and maintenance, problem resolution, issue escalation, general maintenance of the production environment and RTE processes and reporting during certain planned critical activities. 
Root cause analysis of issues reported by business/ users, providing solutions and working with the application development partners to implement those Proactively identify any issues that would result in a potential monetary or customer impact to the firm and mitigate those. 

Technical Qualifications:
Total experience should be around 6-10 years in software Industry.
Experience in all/ some of the mainframe technologies viz, Cobol, JCL, IMS-DB, CICS,vsam and Db2
Knowledge of rexx/ easytrieve desirable but not mandatory

Other skills and Job requirements include:
Creativity, innovation and the ability to work in a fast-paced environment
Willingness to work in shifts.
Good communication skills.
Excellent problem solving and team building skills a must.
Aptitude for documentation and providing training.
Good at planning the given set of tasks and report status periodically in a formal way

Banking / Financial Services / Broking

Functional Area
IT Software - Application Programming Maintenance

Role Category
Programming & Design

Team Lead/Technical Lead

Technical , Db2 , Windows , Cobol , JCL , Cics , Production support , Application development , Troubleshooting , VSAM

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