10 Things you should Know about ITIL?

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Anjali Chopra
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10 Things you should Know about ITIL?

Post by Anjali Chopra » Mon Apr 13, 2015 2:42 pm

  • 1: ITIL stands for the Information Technology Infrastructure Library.
    2: Since July 2013, ITIL has been owned by AXELOS Ltd
    3: ITIL consists of a series of books giving guidance and recommendations
    4: To be successful, ITIL stresses the need for a strong executive sponsor
    5: ITIL is NOT project management
    6: Despite its popularity, little content is available on ITIL- It is a model for IT service delivery.
    7: ITIL is NOT a tool - You can implement many aspects of ITIL using tools, but tools are not Mandatory
    8: ITIL is not an all-or-nothing proposition
    9: You can implement ITIL in stages
    10: You can be certified in ITIL and the Qualifications available are -- Foundation Level, Practitioner level, Intermediate level, Expert Level & Master Level


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