10 Things you should Know about ITIL?

[Anjali Chopra]

• 1: ITIL stands for the Information Technology Infrastructure Library.
  2: Since July 2013, ITIL has been owned by AXELOS Ltd
  3: ITIL consists of a series of books giving guidance and recommendations
  4: To be successful, ITIL stresses the need for a strong executive sponsor
  5: ITIL is NOT project management
  6: Despite its popularity, little content is available on ITIL- It is a model for IT service delivery.
  7: ITIL is NOT a tool - You can implement many aspects of ITIL using tools, but tools are not Mandatory
  8: ITIL is not an all-or-nothing proposition
  9: You can implement ITIL in stages
  10: You can be certified in ITIL and the Qualifications available are -- Foundation Level, Practitioner level, Intermediate level, Expert Level & Master Level