- 1: ITIL stands for the Information Technology Infrastructure Library.
2: Since July 2013, ITIL has been owned by AXELOS Ltd
3: ITIL consists of a series of books giving guidance and recommendations
4: To be successful, ITIL stresses the need for a strong executive sponsor
5: ITIL is NOT project management
6: Despite its popularity, little content is available on ITIL- It is a model for IT service delivery.
7: ITIL is NOT a tool - You can implement many aspects of ITIL using tools, but tools are not Mandatory
8: ITIL is not an all-or-nothing proposition
9: You can implement ITIL in stages
10: You can be certified in ITIL and the Qualifications available are -- Foundation Level, Practitioner level, Intermediate level, Expert Level & Master Level
'They' say "they" matter!
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